“Utilities want to make ratepayers play 20 questions”
CenterPoint Energy would like to make you play a form of “20 Questions” the next time it wants to raise your electricity bill.
Phillip Oldham, who represents businesses as an attorney for Texas Industrial Energy Consumers, said these cases are nothing like civil lawsuits. This is the only process available to restrain monopolies from overcharging.
“Customers should have the right to ask questions, to dig into the request and make sure that it’s authorized,” he told me. “There have been lots of mistakes, and lots of costs ratepayers shouldn’t have paid, and if we can’t ask questions, you have to ask yourself, will our rates go up for unjustified costs?”