DALLAS — The law firm of Thompson & Knight LLP is pleased to announce its inclusion in The BTI Client Service A-Team 2020: The Survey of Law Firm Client Service Performance. The Firm is ranked a “Standout” in investing in client relationships and in client-facing communication for the 10th consecutive year.
Now in its 19th year, the survey’s rankings are the end result of more than 350 in-depth interviews with corporate counsel. The final list only includes law firms whose clients delineate as best in 17 activities proven to drive superior client service. Those key traits include dealing with complexity, uniformity of service, understanding the client’s business, and providing value for the dollar.
The BTI Consulting Group is the leading provider of strategic market research to law firms and general counsel. For more information, click here.