Dallas – The law firm of Thompson & Knight LLP is pleased to announce its inclusion in The BTI Client Service A-Team 2016: The Survey of Law Firm Client Service Performance for the sixth consecutive year.
According to the report, “clients recognize Thompson & Knight as an unparalleled leader in client service” and the Firm “stand[s] out in a field of more than 650 law firms serving the Fortune 1000.”
Now in its 15th year, BTI publishes the definitive ranking of client service excellence for the corporate law firm market. This year’s rankings of the law firms recognized in the BTI Client Service A-Team 2016 are the end result of more than 320 in-depth interviews with legal decision makers at the world’s leading organizations. BTI’s interviews probe all aspects of client relationships. The final list only includes law firms who clients delineate as best in 17 activities proven to drive superior client service. These activities include client focus, commitment, value, legal skills, problem solving, breadth of services, regional reputation, and anticipating client needs.
The BTI Consulting Group is the leading provider of strategic market research to law firms and general counsel. For more information, visit http://www.bticonsulting.com/bti-client-service-a-team-law-overview.